Shipping Policy

📦 Shipping Policy

Thank you for shopping with Lumora™! We do our best to process and ship your order as quickly as possible. Please review our shipping policy below.

🚚 Processing Time

All orders are processed within 1–3 business days after receiving payment. Once your order has been processed, you will receive a confirmation email with your tracking details.

🌍 Shipping Time & Delivery

Estimated delivery times:

• 🇪🇺 Europe: 5–10 business days

• 🌎 International: 7–14 business days

Please note: Shipping times may vary slightly due to factors beyond our control (e.g., customs, carrier delays, peak seasons).

📦 Shipping Costs

Shipping is free 

🔍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email. You can track your package anytime using the link provided.

🛃 Customs & Import Duties

International orders may be subject to customs fees or import duties. These charges are the customer’s responsibility and are not included in the product price or shipping cost.

❓ Delayed or Lost Packages

If your order is delayed or you believe it is lost, please contact us at support@lumora.com. We’ll work with the carrier to resolve the issue as quickly as possible.